Bt177 Privacy Policy — Our commitment to protecting your information

01 Introduction

Bt177 (referred to herein as "we", "bt177", or the "Platform") is an internationally standards-compliant online gaming platform. We place the highest importance on our members' privacy and follow international standards in protecting personal data.

This Privacy Policy applies to the bt177 website, mobile app, and all associated services. It clearly sets out what information we collect, why we collect it, where it is stored, and how you can maintain control over your own data.

By using bt177, you agree to this Privacy Policy. Please take a moment to read it in full — it is there for your own benefit.

02 What information we collect

To provide a secure and personalized experience on bt177, we collect certain information. This data falls into two categories — what you provide directly and what is collected automatically.

Information Provided Directly

• Full name, date of birth, and gender
• Email address and mobile number
• Current address and country
• National ID or passport details (for KYC verification)
• Payment method details (Mobile Banking/Nagad number, etc.)

Automatically Collected Information

• IP address and device information
• Browser type, operating system, and screen resolution
• Log of time spent on site and pages visited
• Gaming history, wagering amounts, and transaction records
• Cookie & Local Storage Data (details below)

Summary of Data Collected

03 How Your Data Is Used

Bt177 uses the data it collects solely for specific purposes. Below is a detailed breakdown of what information is used for and why:

Service Operations

• To create an account and verify your identity
• To process deposits and withdrawals
• To personalize your gaming experience
• To manage bonuses and promotions

Security & Legal Compliance

• To detect and prevent fraud, money laundering, and other illegal activities
• To meet KYC and AML regulatory requirements
• To prevent access by minors
• To ensure responsible gaming

Contact & Support

• To send important updates and notifications
• To inform you of promotional offers (you can opt out at any time)
• To resolve issues through the support team

04 Who Your Data Is Shared With

Bt177 never sells your personal information. However, limited data may be shared in certain specific circumstances:

Payment Provider

To process deposits and withdrawals, the necessary transaction details are shared with Mobile Banking, Nagad, Rocket, and banks. This information is used solely for payment verification and processing.

Game Provider

For operating Live Casino or other third-party games, minimal data (such as player ID and betting records) may be shared with the relevant game provider.

Law enforcement agencies

Bt177 may be legally required to disclose information under a valid order from a government authority or regulatory body. In such cases, we will notify you in advance wherever permitted by law.

Partner Service Providers

Limited data may be shared with trusted partner companies for cybersecurity, fraud prevention, and KYC verification services. All partners are bound by our strict confidentiality agreements.

05 Security Measures

Bt177 uses multiple internationally recognized security measures to keep your data safe. We do not just say it — we prove it through action.

• 256-Bit SSL Encryption: All data exchanged between you and us is transmitted through encrypted channels and cannot be intercepted by outside parties.
• Two-Factor Authentication (2FA): 2FA is available as an additional layer of security for your account.
• Firewall & Intrusion Detection: Our servers are protected by robust firewalls and real-time threat detection systems.
• Regular Security Audits: Third-party security experts regularly audit our systems.
• Data Masking: Payment details and sensitive data are masked or encrypted before being stored in the database.
• Access controls: bt177 staff can only access the information required for their specific role — nothing more.

06 Cookie Policy

Bt177 uses cookies to improve your experience on the website. Cookies are small text files stored in your browser that help the site function more effectively.

What types of cookies we use

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may cause certain features of the site to stop working.

07 How Long Your Data Is Retained

Bt177 retains your data only for as long as necessary. Once it is no longer needed, it is securely deleted.

• Account information: Retained while the account is active. Upon account closure, kept for up to 5 years as required by law.
• Transaction Records: Retained for 5 to 7 years in accordance with financial regulatory requirements.
• KYC documents: Typically retained for up to 5 years in accordance with AML regulations.
• Gaming Logs: Retained for up to 3 years for dispute resolution purposes.
• Marketing Information: Deleted immediately upon withdrawal of consent.

08 Your Rights

Bt177 respects your data rights. You have the following rights and can exercise them at any time by contacting our support team:

• Right to Access: You may request to know what information bt177 holds about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your data where there is no legal obligation to retain it.
• Right to Restrict Processing: You can request that we restrict the processing of your data for specific purposes.
• Right to Data Portability: You may request an export of your data in a standard, portable format.
• Marketing Opt-Out: You can opt out of promotional emails or messages at any time.

09 Protection of Minors' Data

Bt177 does not collect data from anyone under 18 and does not permit minors to open an account. Age verification is mandatory at registration and is confirmed through the KYC process.

If a minor has accidentally created an account and this comes to bt177's attention, the account will be closed immediately and all collected data will be securely deleted.

If you believe a minor is using bt177, please notify our support team.

10 Changes to the Privacy Policy

Bt177 may update this Privacy Policy from time to time. For any significant changes, we will notify you via your registered email or through a notification on the site.

Each version shows a "Last Updated" date at the top of the page. Continued use of bt177 after an update constitutes acceptance of the revised policy.

11 Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact the bt177 support team:

• Live Chat: Direct 24/7 support via the website and app
• Email: [email protected] — Response within 7 business days

We take every request seriously and work to resolve it as quickly as possible.